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General conditions  of sale

The website is the property of Saint Martin Beauté SARL, which operates this site. These conditions apply to all sales made from this site, to the exclusion of all other conditions, in particular those in force for in-store sales. We do our best to satisfy you. Any purchase on requires prior consultation of these general terms and conditions of sale, which do not require the handwritten signature of this document, since these are presented on the Website. On this site, we present all the essential characteristics of the goods. We will be attentive to the comments you send us. See contact us section.

These conditions of sale are concluded on the one hand by the company Saint Martin Beauté SARL, with a capital of 6,000 euros whose head office is in Blois, registered in the trade and companies register of Blois under number 750 524 944 ci - after referred to as "Saint Martin Beauté" and on the other hand, by any natural or legal person wishing to make a purchase via the website of "Saint Martin Beauté" hereinafter referred to as "the buyer".


Article 1: object

These conditions of sale are intended to define the contractual relationship between Saint Martin Beauté and the buyer and the conditions applicable to any purchase made through the merchant site of Saint Martin Beauté, whether the buyer is a professional or a consumer.

The acquisition of a good or a service through this website implies unreserved acceptance by the buyer of these conditions of sale.

These conditions of sale shall prevail over any other general or specific conditions not expressly approved by Saint Martin Beauté.

Saint Martin Beauté reserves the right to modify its conditions of sale at any time. In this case, the applicable conditions will be those in force on the date of the order by the buyer.


Article 2_ Characteristics of the goods and services offered

The products and services offered are those which appear in the catalog published on the website of Saint Martin Beauté.

These products and services are offered within the limits of available stocks.

Each product is accompanied by a description drawn up by the supplier; for some of them, marked DF, the buyer can have access to the supplier's documentation.

The photographs in the catalog are as faithful as possible but cannot ensure perfect similarity with the product offered, particularly with regard to colors. In case of unavailability of the product ordered resulting from an inventory management problem between the store and the site, we will inform you as soon as possible. We will offer you a product of a quality or price equivalent. If none of the products offered suits the buyer, he will be reimbursed within a maximum period of 30 days after the buyer's refusal.


Article 3_ Prices

The prices appearing in the catalog are prices inclusive of VAT in euros taking into account the VAT applicable on the day of the order; any change in the rate may be passed on to the price of the products or services.

Payment is collected upon confirmation of the contract on the PAYPAL site. ELDORADA reserves the right to modify its prices at any time, it being understood, however, that the price appearing in the catalog on the day of the order will be the only one applicable to the buyer.

Prices shown include order processing fees. The prices indicated do not include transport costs, invoiced in addition, and announced before finalizing the order, and delivery as long as they take place in the geographical areas provided for below._cc781905-5cde-3194-bb3b- 136bad5cf58d_


Article 4_ Geographical area

The online sale of products and services presented on the site is reserved for buyers residing in metropolitan France and Monaco and for deliveries required in these geographical areas.


Article 5_ Orders

The buyer, who wishes to buy a product or service must:

– complete the identification form on which he will indicate all the details requested or give his customer number if he has one;

– complete the online order form giving all the references of the products or services chosen; – validate his order after having checked it; – make the payment on the PAYPAL secure site under the conditions provided; – confirm his order and payment.

Confirmation of the order entails acceptance of these conditions of sale, acknowledgment of having perfect knowledge of them and waiver of its own conditions of purchase or other conditions.

All the data provided and the recorded confirmation will constitute proof of the transaction. Confirmation will be worth signing and acceptance of transactions.

The seller will communicate by e-mail confirmation of the registered order. The order will be executed at the latest within 10 days from the day following the order on the Website.




You can also order: By phone on 02 54 46 48 92 (local call € incl. tax / min) from mainland France. Monday from 2 p.m. to 7 p.m., and Tuesday to Saturday from 10 a.m. to 6 p.m.


Article 6_ Withdrawal

Buyers, non-professional individuals, benefit from a withdrawal period of 14 days from the delivery of their order to return the product to the seller for exchange or refund without penalty, at the except for the return costs which remain your responsibility. You have a voucher valid for 14 days on our site, if you wish to be reimbursed, we will endeavor to reimburse you all the amounts within 14_cc781905-5cde-3194-bb3b -136bad5cf58d_days, which can be extended no later than 30 days after your withdrawal, if it is necessary for example to test the products. The buyer will be reimbursed in the following cases:

-Original condition of the purchased product;-Complete set (original box, label, etc.). Otherwise, the product will not be refunded or exchanged.

Our customer service can preferably be reached on 02 54 46 48 92 (local call € incl. tax / min) from mainland France, Monday from 2 p.m. to 7 p.m., and Tuesday to Saturday from 10 a.m. to 6 p.m.; or by email to:


Article 7_ Methods of payment

The price is payable when ordering.

Payments will be made by bank card exclusively: Visa, MasterCard, American Express, other credit cards; they will be carried out through the secure PAYPAL system which uses the SSL (Secure Socket Layer) protocol so that the information transmitted is encrypted by software and that no third party can read it during transport on the network.

The buyer's account will be debited immediately. Upon confirmation of payment by Paypal, the shipment of the ordered product will be made as soon as possible by Saint Martin Beauté. Payment by credit card is therefore perfectly secure; your order will thus be recorded and validated upon acceptance of payment by the bank you have chosen. Paypal allows you to pay by credit card without or with a customer account.

At the request of the buyer, he will be sent a paper invoice showing the VAT.


Article 8_ Deliveries

Deliveries are made to the address indicated in the order form which can only be in the agreed geographical area. We will deliver to you no later than the date indicated in your order confirmation message. In case of delay in delivery, we will notify you by email as soon as possible and we will offer you a new date. Delivery costs are the responsibility of the buyer for any purchase on the website.




The risks are borne by the purchaser from the moment the products have left the premises of Saint Martin Beauté. It is recommended to check the condition of the product ordered in the presence of the delivery person. In the event of damage during transport, the reasoned protest must be made to the carrier within three days of delivery, using registered mail with acknowledgment of receipt, and returning a copy of this mail to us at address: Eldorada, 7 rue Saint-Martin, 41000 Blois.

As soon as we send your package, you will receive an email informing you. We mainly work with Colissimo, this service delivers within 48 hours throughout France, to your home or to the post office nearest to you, in case of absence from your home. This package will then be available within 15 days of the day of delivery.

Delivery times are only given as an indication; if these exceed thirty days from the order, the sales contract may be terminated and the buyer reimbursed.


Article 9_ Warranty

All the products supplied by the seller benefit from the legal guarantee provided for by articles 1641 and following of the Civil Code.

In the event of non-compliance of a product sold, it may be returned to the seller who will take it back, exchange it or refund it.

All complaints, requests for exchange or refund must be made by post to the following address: Eldorada, 7 rue Saint-Martin, 41000 Blois, within 14 days of the delivery.


Article 10_ Liability

The seller, in the online sales process, is only bound by an obligation of means; its liability cannot be engaged for damage resulting from the use of the Internet network such as loss of data, intrusion, virus, service interruption, or other involuntary problems.

We do our best to satisfy you. We are responsible for the proper execution of these general conditions. Nevertheless, our responsibility cannot be engaged due to a fortuitous event, a case of force majeure, the unforeseeable and insurmountable fact of a third party to the contract or due to the non-compliance of the product with foreign legislation in the event of delivery to a country other than France.


Article 11_ Intellectual property

All elements of the website are and remain the exclusive intellectual property of Saint Martin Beauté.

No one is authorized to reproduce, exploit, redistribute, or use for any purpose whatsoever, even partially, elements of the site whether software, visual or sound.

Any simple or hypertext link is strictly prohibited without the express written consent of Saint Martin Beauté.





Article 12_ Personal data

In accordance with the law relating to data processing, files and freedoms of January 6, 1978, information of a nominative nature relating to buyers may be subject to automated processing.

Saint Martin Beauté reserves the right to collect information on buyers, including by using cookies, and, if it wishes, to transmit the information collected to business partners.

Buyers may object to the disclosure of their details by notifying Saint Martin Beauté. Similarly, users have a right to access and rectify data concerning them, in accordance with the law of January 6, 1978.

The automated processing of information, including the management of the e-mail addresses of users of the site has been declared to the CNIL on 08/10/2013 registered under number 1693276.


Article 13_ Archiving - Proof

Saint Martin Beauté will archive purchase orders and invoices on a reliable and durable medium constituting a faithful copy in accordance with the provisions of article 1348 of the Civil Code.

The computerized registers of Saint Martin Beauté will be considered by the parties as proof of communications, orders, payments and transactions between the parties.


Article 14_ Settlement of disputes

These online sales conditions are subject to French law.

In the event of a dispute, jurisdiction is assigned to the competent courts of Blois, notwithstanding multiple defendants or warranty claims.


Article 15_ Partial non-validation

If one or more articles of these general conditions are held to be invalid or declared as such pursuant to a law, a regulation or following a final decision of a competent court, the other stipulations will retain their full force. .


Article 16_ Contractual documents

In case of contradiction, the general conditions of sale prevail over the order form.


Article 17_ After-sales service

If you wish to contact us, our customer service is at your disposal:

For information on our offers or to place an order: 02 54 46 48 92 (local call price incl. €/min), Monday from 2 p.m. to 7 p.m., and Tuesday to Saturday from 10 a.m. to 6 p.m.; or by email at:

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